Is this service down? I can't connect at all to play, wither on the web or on the windows application? Everything was fine a couple of days ago, but now nothing works.

Hello,
the following announcement was posted to the main room a few hours ago regarding this:
Dear players, The server of the Playroom has a problem with one of its hard disks and the motherboard. To correct the situation, an intervention must be scheduled to change this component. The playroom will be unavailable for several hours during the day. The intervention will start today, from 12:30 pm GMT +1H, French time. We thank you for your understanding and apologize for the inconvenience.