Hi everyone,

First of all, this problem isn't happening to me. It's happening to a friend of a friend, but they can't speak french or english, but I'm reporting it because we aren't plenty sure for the solution of the following problem:

When she tries to connect to the Playroom using the Windows client, she receives a message like this: "unable to initialize aplication envirobment."

The spanish administration told us that maybe this is a problem with the operating system, but we want to be sure. If yes, what can we do for fixing it?

Thanks a lot!

she's cleared the playroom, threw her firewall on both routa and computer?

There is not a message trough her firewall. So, I don't know really what's happening...