Before contacting the playroom staf by e-mail, please consider the following things :
- Be clear and concise, and avoid SMS abbreviations. Remember that english isn't the native language of the staff members.
- Choose an appropriate subject that well summarize the contents of your message, and avoid too generic termes like help or problem.
- Write plain text only; HTML and BBCode aren't supported
- You are limited to 2 URLs
- Send a reminder only if you didn't get any reply after more than 7 days
- Bug reports are preferably made on the forum
Please respect those points if you want a satisfying answer.
Thank you for your understanding.