account creation validation email not sent correctly

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1. mikeSethreth,

hay people. so my friend created an account for the playroom, but when they got the validation email it only led to the homepage, what should they do? can you give me some advice so I cna give it to them. thanks!

Score: +0

2. Snake_Eyes,

Hello,
yes, this seems to be a problem that has been coming up lately. The validation link sometimes arrives a bit later than it should and loses its validity, so the account ends up not being created at all. You need to repeat the registration process again, in most cases you will be successful on the second try.

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Last edited by Snake_Eyes, Nov 16 2021 14:17:11

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