Hello. When I try to log in, it first asks me for a "server," but says zero items. I type in my user name and password, but when I hit the connect button, nothing happens. I've tried hitting every button I can think of, but it won't work. This just started happening today. Do you know what might be going on?

Hi,
I have had the same problem for the past month and a half. I and my nephew who is a computer programmer have tried the suggestions which you have made, but still can't connect. I really miss the playroom, so any other suggestions which you can offer would be appreciated. Thanks.

All solutions have been already posted in the forum. Briefly :

• Ensure having a password more than 6 character long and a nickname more than 3 characters long
• Try to deinstall the playroom completely before reinstalling it, and install a fresh version just downloaded today
• IF 64 bits, try to install it in the program files folder normally reserved for 32 bit programs
• Try to install it in another directory than program files proposed by default. Choose a directory name without spaces or special/accented characters, for example C:\QCPlayroom

I just tried all those options. When I now install it, it says access denied because it had trouble deleting existing files. I completely uninstalled it, and it said it was uninstalled but some components were still there. I ignored the problems with replacing existing files, and when I opened the playroom when it was finished, it still wasn't working. Is there some sort of problem going on here?